General Terms And Conditions

Terms and conditions of business

1. Scope
2. Contract partners
3. Customer service hours
4. Contract realisation/Correction of entry errors
5. Prices and delivery costs
6. Payment methods
7. Delivery, delivery terms
8. Transport damage
9. Saving contract text
10. Warranty/guarantee
11. Final provisions

1. Scope
These general terms and conditions of business apply to all contracts between us and our customers in the online shop http://stilcars.com unless agreed or legally stipulated otherwise.

2. Contract partners
The purchase agreement is made with Logo Group GmbH, represented by managing director Frank Rogowski, Engelbertsstraße 5, 45127 Essen, Germany.

3. Customer service hours
Our customer service – in the case of queries, returns/complaints and suggestions – may be contacted:

Mon. - Fri.: 9.00 am - 4.00 pm.
Tel.: +49 (0)201 857 886 80
Fax: +49 (0)201 857 886 89
E-mail: info@stilcars.com

4. Contract realisation
The product images in the online shop represent a call to make a purchase. Individual products can be placed in the “Shopping basket” by clicking the button and deleted if you so wish using the delete function. Entry errors can be corrected at any time before order completion by means of the usual key and mouse function. Entering your personal data and clicking the “Buy” button in the following step represents a binding order of the goods in the shopping basket.

Confirmation of the order receipt occurs together with the order acceptance by automated e-mail immediately after the order has been sent. If you do not receive order confirmation or goods delivery within five days you are no longer legally bound to your order. Entry errors can be identified before the final offer is sent by checking the order overview and clicking “Return” to correct these on the previous page.

5. Prices and delivery costs
The prices stated on the product pages are end prices and include VAT and other price components.

The delivery costs are paid by you separately. The exact sum of the costs involved are shown in the order process and can be seen on the “Delivery costs” link.

Deliveries outside the EU may involve additional customs charges and taxes. You can find details on this here:
http://ec.europa.eu/taxation_customs/index_de.htm

Detailed information on the import sales tax is available here:
http://auskunft.ezt-online.de/ezto/Welcome.do

Information on import regulations to Switzerland:
http://xtares.admin.ch/tares/login/loginFormFiller.do

6. Payment methods
The following payment options are available:

Bank transfer
Payment via PayPal

If you choose Bank transfer or Transfer via PayPal, the payment will be due immediately after contract completion. The goods will be sent to the customer as soon as the payment has been received.

The goods remain our property until the full payment sum has been made.

7. Delivery, delivery terms
The delivery is sent to the delivery address given by you.
The delivery time is stated in the details by each product.

8. Transport damage
If you receive goods which have been damaged during transport, please inform the delivery agent immediately and let us know. Failure to do so does not affect your legal guarantee rights – it only helps us make any claims against the transport company.

9. Saving of the contract text
We save the order details and the contract text. You can view the contract text after contract completion on the website. With the print function of your browser you may also save the text. You can read the terms and conditions of business at any time on this page. The order details and the terms and conditions of business including the cancellation policy and the cancellation form are sent to you by e-mail after your order has been received.

10. Warranty/guarantee
The guarantee is granted in accordance with legal regulations.
We do not provide our own guarantee for our products. Your guarantee rights towards us are not restricted by this. In the case of faults or defects/shortcomings you are, therefore, entitled to exert your guarantee rights, within the frame of the legal guarantee regulations, irrespective of making a claim on the manufacturer’s guarantee.

11. Final provisions
The law of the Federal Republic of Germany applies. Regulations of the UN Convention on Contracts for the International Sale of Goods do not apply. Towards consumers, this choice of law only applies in so far as this denies you more favourable provisions of the law of the state in which you have your usual place of residence. The contract language is German.

If one of these terms of the general terms and conditions of business becomes invalid it will not affect the remaining provisions. The invalid provision will be replaced by a corresponding valid legal regulation.

Date: July 2020